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Artemis Communications

Expert Verint WFM Services & Custom Applications

Precision workforce technology and purpose-built software for teams that need clarity, uptime, and results.

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Build

Custom Applications

Purpose-built software when off-the-shelf tools fall short — mobile, desktop, and the workflows between them.

Flutter Mobile Apps

Cross-platform iOS and Android applications with a single codebase — polished UI, reliable APIs, and deployment you can maintain.

  • Field tools & internal ops apps
  • Customer-facing experiences
  • Integration with your existing systems

Windows Desktop

Desktop applications for teams that live in Windows — automation, specialized utilities, and line-of-business tools built to last.

  • Process automation & sync utilities
  • Secure local + cloud hybrid workflows
  • Supportable handoff documentation

Verint Expertise

Professional Verint Services

Hands-on WFM, WFE, and WFO support — from new capacity to production stability — delivered with PMP discipline.

Additional Servers

Expand Verint capacity with planned server builds, environment alignment, and clean cutover support.

Implementation

Structured rollouts for WFM/WFE/WFO — configuration, validation, and stakeholder-ready go-lives.

Patching & Upgrades

Controlled patch windows, dependency checks, and rollback-ready upgrade paths that protect operations.

Troubleshooting

Rapid diagnosis for performance, sync, and configuration issues when production can’t wait.

WFM · WFE · WFO

End-to-end professional services across workforce management, engagement, and optimization — scoped to your environment and business calendar.

Portfolio

Built for real operations

Purpose-built apps that replace paper, spreadsheets, and brittle manual processes — delivered as working software for small and large businesses.

Field + Office

Cactus Plumbing Reports

Cactus Plumbing LLC · Android + Windows

Field technicians capture structured job reports on-site — photos, GPS job start/end, work performed, recommendations, costs, and priority — even offline. The office reviews synced reports on a Windows dashboard for cleaner invoicing and fewer lost details.

Bookkeeping

AuthorizeQB Sync

Mad Science of NE Phoenix · Windows

Connects Authorize.net settlements, Mad Science Extranet credit-card reconciliation, and QuickBooks Online — creating customers, invoices, payments, and refunds with Transaction-ID duplicate protection and Product/Service audit tools built for their franchise workflow.

Sales + CRM

Mad Science Proposals

Mad Science of NE Phoenix · Web + Windows

Staff build branded STEM program proposals with pricing and terms, send a public approval link, and keep deals tied to Zoho CRM. Customers approve online through a clear stepper — billing, site, programs, pricing — with revision history and PDF export.

Operations

Mad Science Program Hub

Mad Science of NE Phoenix · Web

Built to stop missed programs when instructors aren’t trained on the right kits or sessions sit unstaffed. Program managers import Extranet schedules, spot readiness gaps on a live operations board, and approve training checkoffs — while instructors get a clean personal schedule with a live calendar link that syncs to their own devices.

Mobile Product

PMStacker

Precious Metals Stacker · iOS + Android

A private, offline-first portfolio app for serious metals stackers — live spot prices, melt and market valuation, biometric lock, holdings with photos, and CSV backup — one Flutter codebase for iOS and Android. Free up to a portfolio value of $25k; a subscription unlocks Pro features such as unlimited portfolio value, faster price refresh, and time-based gain/loss views.

Artemis with stag — Artemis Communications brand artwork

About

Adam M. Mendoza

CEO & PMP Certified · Master of Telecom. Management · Phoenix, AZ

Artemis Communications is built on deep Verint platform experience and a builder’s approach to software. Whether you need production-grade WFM support or a custom app that fits how your team actually works, you get direct engagement with a PMP-certified leader who stays accountable to outcomes.

Based in Phoenix and ready to connect — especially if we meet at a networking event and you want a clear next step.

Education

  • Master of Telecommunications Management Keller Graduate School of Management
  • Bachelor of Science in Business Management University of Phoenix
  • A.A.S. Electronic Systems Technology Community College of the Air Force — Microwave & Satellite Communications
  • PMP Certified Project Management Professional

Verint experience

Supported Verint WFO/Recording and ACR (Avaya Contact Recorder) environments for more than 250 companies nationwide, including:

  • Blue Cross Blue Shield AZ
  • Allstate
  • GEICO
  • Humana
  • Marriott
  • MasterCard
  • Royal Bank of Canada (RBC)
  • AT&T
  • Verizon
  • Boeing
  • Northrop Grumman
  • PNC Bank

Contact

Let’s talk

Reach out for Verint support, a custom app conversation, or a follow-up after we meet.